HR Support Apprentice

Summary

VQ Solutions is seeking a personable individual to join Amber Labs as an HR Apprentice. You will support their HR department with administrative tasks, helping to ensure smooth HR operations. This role offers the chance to learn and develop skills in a professional and supportive environment.

Annual wage

£17,000 a year

Minimum wage rates (opens in new tab)

The salary will increase to £18,000 after the probationary period concludes.

Training course

HR support (level 3)

Hours

Monday - Friday 09:00 - 17:30 with 30-minutes for lunch.

40 hours a week

Possible start date

Wednesday 2 October

Duration

1 Year 1 Month

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Assist in the onboarding process for new employees, ensuring all necessary documentation is completed including relevant security processes
Coordinate with new hires to ensure a smooth onboarding experience
Facilitate onboarding sessions and provide relevant information to new employees
With guidance when needed from senior HR executives, manage the HR inbox, responding to queries about holidays, policies, and other HR-related matters
Maintain and update the probation tracker, sending reminder emails and upcoming probation lists to the relevant stakeholders
Coordinate the distribution of birthday vouchers to employees
Assist in booking offices and meeting rooms as required
Handle ad-hoc requests for information related to the company’s systems and processes
Assist in organising social events and activities for employees
Coordinate with vendors and internal teams to ensure successful event execution
Manage the performance management framework tracking system
Send reminder emails and notifications related to performance reviews and evaluations
Contribute to improving HR reporting processes, including onboarding reporting
Gather and analyse data to support HR initiatives and decision-making

Where you’ll work

ASTON HOUSE

CORNWALL AVENUE

LONDON

N3 1LF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

VQ SOLUTIONS LTD

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.

Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.

Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.

Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.

Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.

Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.

Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

You will work towards an Advanced level HR Support Apprenticeship delivered by VQ Solutions. You will have a dedicated VQ mentor, and you will also be supported internally by your manager.

During this apprenticeship, you will develop a portfolio, attend online workshop sessions and have regular reviews.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade Minimum C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Team working
Initiative
Non judgemental
Good time management

About this company

Amber Labs are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. The company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. The team consists of highly-skilled cross-functional consultants, analysts, and support staff.

After this apprenticeship

The majority of our apprentices are offered full-time roles upon the completion of their apprenticeship.

Ask a question

The contact for this apprenticeship is:

VQ SOLUTIONS LTD

Recruitment Team

recruitment@vqsolutions.co.uk

01423 740006

The reference code for this apprenticeship is VAC1000269129.

Apply now

Closes in 8 days (Monday 30 September at 11:59pm)

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