Business Administration Apprenticeship

Summary

The Business Administrator Apprentice role with vehicle finance company offers the opportunity to gain experience in a wide range of administrative tasks and customer service. The role involves managing customer enquiries, processing orders, creating reports and managing data.

Annual wage: £12,675 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: 09:00 - 17:00, Monday - Friday (1 hour lunch break).
35 hours a week
Possible start date: Friday 11 October
Duration: 1 Year 3 Months
Positions available: 2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You will be:

Using Excel spreadsheets
Taking Funder Ratebooks and converting them into usable Ratebooks for our spreadsheets
Using the funder websites to check prices are correct on the ratebooks
Managing rates on the website - Uploading to the website, deleting incorrect rates, marking specials rates (in stock, pre-current, latest offer and coming soon)
Running and managing specials from the funder and uploading them to the website
Working with the sales team to adjust rates

Where you’ll work

Technology Park,

15 Aston Rd,

George Rd,

B60 3AL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE NVQ TRAINING CENTRE LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Teaching and learning the skills, knowledge and behaviours within Business Administration.
Level 3 Business Administration qualification
Training schedule has yet to be agreed. Details will be made available at a later date.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4 / C or above)
Maths (grade 4 / C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Administrative skills
Attention to detail
Initiative
IT skills

Other requirements

Have you considered the suitability of the location, hours, pay prior to applying?

About this company

Express Vehicle Contracts is a trading name of National Fleet Services Limited. We are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. We may receive a commission and/or other benefits. The commission we are paid may vary from funder to funder and from offer to offer. We will refer you to a finance provider from our funding panel for credit approval. Images are for illustration purposes only. This does not constitute an offer. All offers are subject to change at any time, you must be 18 or over and finance is subject to status. All of our calls are recorded for training and security purposes. Any prices quoted are subject to changes in law, regulation, tax or duty beyond our reasonable control.

After this apprenticeship

The company will offer long term career progression on successful completion of the apprenticeship.
The hourly rate will start at £6.50 per hour but will increase throughout the apprenticeship, you will have reviews every 3 months for this increase.

Ask a question

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