Sales Executive Apprenticeship

NATIONAL FLEET SERVICES LTD

George Rd,, B60 3AL

Closes in 19 days (Thursday 10 October)

Posted on 31 July 2024


Summary

This is a great apprenticeship, that offers a dynamic opportunity to delve into the world of sales within the automotive industry. Apprentices will gain hands-on experience in various aspects of the sales process, including client prospecting, negotiation, and deal closing. Start your career in car sales now!

Annual wage
£12,480 a year

Minimum wage rates (opens in new tab)

Training course
Sales executive (level 4)
Hours
9:00 - 17:00, Monday - Friday (1 hour lunch break).

35 hours a week

Possible start date

Friday 11 October

Duration

1 Year 6 Months

Positions available

3

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You will:

  • Assist senior sales staff in managing customer inquiries and leads
  • Learn and apply effective sales techniques to engage with potential customers and promote vehicle sales
  • Collaborate with the sales team to achieve monthly and quarterly sales targets
  • Assist in the preparation of sales contracts, financing options and other paperwork necessary for vehicle sales transactions
  • Maintain accurate records of customer interactions and sales activities in the dealership's CRM system
  • Follow up with customers to ensure satisfaction with their purchase and address any concerns or issues promptly

Where you’ll work

Technology Park,

15 Aston Rd,

George Rd,

B60 3AL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE NVQ TRAINING CENTRE LIMITED

Your training course

Sales executive (level 4)

Equal to higher national certificate (HNC)

Course contents
  • Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
  • Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
  • Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
  • Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
  • Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
  • Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
  • Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
  • Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
  • Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
  • Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
  • Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.
  • Your training plan

    • Teaching and learning the skills, knowledge and behaviours to be a competent Sales Executive
    • Level 4 Sales Executive qualification
    • Achievement of the standard meets the eligibility requirements for Sales Certification at Level 4 with the Institute of Sales Professionals (ISP)
    • Training schedule has yet to be agreed. Details will be made available at a later date

    Requirements

    Essential qualifications

    GCSE or equivalent in:

    • Maths (grade 4 / C or above)
    • English (grade 4 / C or above)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Administrative skills
    • Attention to detail
    • Communication skills
    • Flexible
    • Initiative
    • IT skills
    • Organisation skills
    • Presentation skills
    • Sales Skills
    • Team working

    Other requirements

    Have you considered the suitability of the location, hours, pay prior to applying?

    About this company

    Express Vehicle Contracts is a trading name of National Fleet Services Limited. We are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. We may receive a commission and/or other benefits. The commission we are paid may vary from funder to funder and from offer to offer. We will refer you to a finance provider from our funding panel for credit approval. Images are for illustration purposes only. This does not constitute an offer. All offers are subject to change at any time, you must be 18 or over and finance is subject to status. All of our calls are recorded for training and security purposes. Any prices quoted are subject to changes in law, regulation, tax or duty beyond our reasonable control.

    After this apprenticeship

    The company will offer long term career progression on successful completion of the apprenticeship. The hourly rate will start at £6.50 per hour but will increase throughout the apprenticeship, you will have reviews every 3 Months for this increase.

    Ask a question

    The contact for this apprenticeship is:

    THE NVQ TRAINING CENTRE LIMITED

    The reference code for this apprenticeship is VAC1000268351.

    Apply now

    Closes in 19 days (Thursday 10 October)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.