Business Administrator Apprenticeship

Summary

VQ Solutions is recruiting a Business Administration Apprentice for Occupational Awards Ltd, a well-established End Point Assessment organisation located in York. The apprentice will assist the Senior Management Team, Head of Customer and Corporate Services, and the Financial Controller with various daily administrative tasks.

Annual wage: £16,770 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday. Exact starting, finishing and break times will be negotiated and flexible to a degree.
37 hours a week
Possible start date: Wednesday 2 October
Duration: 1 Year 1 Month
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Supporting our customers with registration of learners and apprentices onto our online systems
Applying for apprenticeship certificates and issuing qualification certificates
Processing Sales and Purchase invoices on our systems in line with process
Supporting the Financial Controller with general finance administration as required
Dealing with queries into the shared mailboxes and on the telephone in a professional manner
General administration, housekeeping of the systems, as required

Please note this list is not exhaustive or restrictive. The role is intended to expose the apprentice to a wide range of business activities to enhance their development and the postholder may be involved in other activities.

Where you’ll work

THE CATALYST

BAIRD LANE

HESLINGTON

YORK

YO10 5GA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

VQ SOLUTIONS LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will work towards an Advanced level 3 Business Administration apprenticeship qualification, delivered by VQ Solutions
You will have a dedicated VQ Solutions mentor and will also be supported internally by your manager
During this apprenticeship, you will develop a portfolio, attend online workshop sessions and have regular reviews
All apprenticeship work will be completed during working hours

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working
Initiative
Non judgemental
Good time management
Enthusiasm

About this company

Occupational Awards Limited (OAL) is a leading awarding and end point assessment organisation based in York. Both our qualifications portfolio and end point assessment activities span a range of sectors including food and drink and furniture manufacture, retailing (consumer and trade) and logistics. We are a not for profit organisation with an enviable and growing list of customers.

After this apprenticeship

Occupational Awards Ltd offers excellent progression routes upon successful completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

VQ SOLUTIONS LTD

Amanda Mackenzie

recruitment@vqsolutions.co.uk

01423 740 006

The reference code for this apprenticeship is VAC1000267097.

Apply now

Closes in 9 days (Monday 30 September at 11:59pm)

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