IT SUPPORT APPRENTICESHIP
F1 HELP LTD
LINCOLN, LN6 3TA
Closes in 8 days (Monday 30 September at 11:59pm)
Posted on 24 July 2024
Contents
Summary
Are you passionate about IT and eager to learn in a dynamic and supportive environment? Then this is the perfect opportunity for you! If you're enthusiastic about IT and ready to gain practical experience in a supportive team, we want to hear from you! In this role, you’ll work towards your IT Support Level 3 Apprenticeship
- Annual wage
-
£15,000 a year
Minimum wage rates (opens in new tab)
Salary £15,000 Per Annum Monday – Friday 9am – 5.30pm 20 days annual leave Bonus Schemes: Opportunities based on individual and team performance
- Training course
- IT solutions technician (level 3)
- Hours
-
Monday – Friday, 9am – 5.30pm
40 hours a week
- Possible start date
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Tuesday 1 October
- Duration
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1 Year 6 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Provide customer support via phone and face-to-face interactions.
Manage daily tickets through Mojo, ensuring updates and resolutions meet business SLA timeframes.
Work at our workbenches to fix PC components, and install and configure hardware and software.
Assist with customer networking, including servers, firewalls, and switches.
Reset passwords, manage user details, and perform data recovery.
Participate in site visits for hardware installation and network configuration.
Where you’ll work
KINGSLEY ROAD
LINCOLN FIELDS
LINCOLN
LN6 3TA
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
BALTIC TRAINING SERVICES LIMITED
Your training course
IT solutions technician (level 3)
Equal to A level
Course contents
Your training plan
Training is at our offices in Lincoln.
We will give you time to complete the course work with Baltic and work towards a Microsoft qualification in addition to your level 3 IT solutions technician apprenticeship standard. Functional Skills Level 2 in English and maths will be provided for those without GCSE Grade 4/C (or equivalent) if required.
Training schedule has yet to be agreed. Details will be made available at a later date.
Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- IT skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
About this company
We are IT and Development company in Lincoln, trading since 1996.
After this apprenticeship
After completing your successfull Apprentiship you will go on to join a group of professionals supporting local and national companies. You will naturally migrate to a particular speciality and we will use those skills to develop your knowlege further.
Ask a question
The contact for this apprenticeship is:
F1 HELP LTD
Keith Langridge
Keith@f1group.com
01522 508080
The reference code for this apprenticeship is VAC1000267078.
Apply now
Closes in 8 days (Monday 30 September at 11:59pm)
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