Apprentice Family Barrister's Clerk

Summary

As a Level 3 Apprentice Family Clerk, you will be an integral part of the team with responsibility in assisting the clerks with the day to day running of Chambers. You will provide support for the clerking team including processing emails, papers, answering telephone enquiries and assisting with the arrangement of conferences.

Annual wage: £11,700 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday - 9am - 5pm (1 hour lunch break unpaid).
35 hours a week
Possible start date: Monday 23 September
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Data processing of client information, maintaining client confidentiality at all times
Regular use of telephone systems for liaison with internal/external staff
Checking the court lists and assisting with diary management
Responsibility of arranging conferences for the family team
Liaising with those who instruct the barristers for relevant documents
Meeting/greeting clients, supporting main reception area.

Where you’ll work

Unit 18, Mills Bakery

Mills Bakery

Royal William Yard

Plymouth

PL1 3GE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

FOCUS TRAINING (SW) LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Full Business Administrator Standard Level 3
On the job training in the workplace as necessary
Remote training every month backed up by regular site visits
College attendance/support available monthly if required

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Mathematics (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Problem solving skills
Administrative skills
Analytical skills
Team working
Initiative

Other requirements

Due to the nature of the employment the successful candidate will have to sign a confidentiality agreement as part of the employment start process. There may be a requirement to to attend College to support qualification requirements and FOCUS Training is based near Marsh Mills, Plymouth.

About this company

KBG Chambers is the largest Barrister Chambers in Devon and Cornwall, who cover all aspects of family, civil and criminal law, throughout the South West and beyond. The Chambers is managed and administered by a committed, approachable and friendly team of clerks who adhere to National Quality Standards to ensure that all client needs are met in a timely manner and without delay. We are based in the Royal William Yard, Plymouth.

After this apprenticeship

Possibility of progression options including full-time employment or a further qualification opportunity for the right candidate on successful completion of the Level 3 apprenticeship.

Ask a question

The contact for this apprenticeship is:

FOCUS TRAINING (SW) LIMITED

Maria Gammon

maria.g@tftg.org

01752348980

The reference code for this apprenticeship is VAC1000266210.

Apply now

Closes in 4 days (Saturday 21 September at 11:59pm)

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