Office Admin Apprentice

Summary

This role is vital in supporting the administrative function and management of the company. The individual will therefore have the ability to multi-task and have a keen attention to detail. Customer service skills are imperative in this role and the individual must be comfortable engaging with all stakeholders.

Annual wage: £11,648 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: 9am to 5pm, Monday to Friday with a I hour unpaid break
35 hours a week
Possible start date: Saturday 19 October
Duration: 1 Year 3 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Input data & running standard reports
Handling incoming calls accordingly
Assist with booking training rooms
Taking & distributing minutes of meetings
Assisting with the recruitment process
Communicating to staff on behalf of managers
Preparing assessment portfolios for initial client meetings
Ordering & managing office & care supplies
Maintaining manager diaries
Copying, filing, faxing, emailing, typing & mail collection
Running Monthly reports
12. Ad-hoc projects as requested

Where you’ll work

UNIT 128

CONEY GREEN BUSINESS CENTRE

WINGFIELD VIEW

CLAY CROSS

S45 9JW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CHESTERFIELD COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be
expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group. Training delivery and location to be confirmed.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Presentation skills
Administrative skills
Team working

About this company

Agrade Community Care Services was founded in 2009 by friends Carol Green and Kay Hird after they had both worked in Health and Social Care for many years. Carol and Kay realised the need for a Home provider that focussed on flexible, individualised care packages that were tailored to meet the care needs of each individual service user and so the idea for Agrade Community Care was born

https://agradecare.co.uk/ (opens in new tab)

After this apprenticeship

Potential for applicant to be offered a permanent contract upon successful completion.

Ask a question

The contact for this apprenticeship is:

CHESTERFIELD COLLEGE

Hannah Donald

donaldh@chesterfield.ac.uk

07970031397

The reference code for this apprenticeship is VAC1000265942.

Apply now

Closes in 27 days (Friday 18 October at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents