Apprentice Junior Estate Agent

Summary

An exciting and progressive opportunity with renowned local independent Estate Agents. You will be ambitious to start your career in the growing sector of residential sales and learn with a team that holds a wealth of knowledge and understanding about the industry. You will register applicants onto the database, book viewings, plus much more.

Annual wage

£13,312 a year

Minimum wage rates (opens in new tab)

Apprenticeship wage paid for first 12 months if learner is 18, then increased in line with government requirements.

Training course

Junior estate agent (level 2)

Hours

Monday to Friday: 9am - 6pm (1 hour lunch unpaid). Saturday: 9am - 4pm - an agreed day in the working week will be allocated as a day off in lieu of working a Saturday.

40 hours a week

Possible start date

Tuesday 1 October

Duration

1 Year 1 Month

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The main functions will be the following, although they are not definitive:

To register applicants onto the database
To manage the database with regular contact
To book viewings by calling the database and property matching, as well as downloading email and web leads, requesting viewings
Obtaining regular feedback from viewings
Conduct property viewings
Prospecting - by calling a database of local property owners with potential property to sell and booking in valuations
Prospecting - by dropping door-to-door leaflets in specific areas, on roads where we have recently sold and also to properties that have been on the market with other agents or withdrawn from the market
Various administrative tasks to support the sales team, including printing emailing letters, archiving, filing, preparing window cards and property details, blog and social media management
Front office - to meet and greet potential clients who come into the office and register their details on the system for sale. Print and hand out brochures to applicants visiting the office
Take part in the morning sales meetings and diary management for the day
Adhere to company policies and procedures and use of company systems on the PC and paper forms including any requirements for money laundering and GDPR

Where you’ll work

15 HIGH STREET

MALDON

CM9 5PE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CROWN VOCATIONAL TRAINING LIMITED

Your training course

Junior estate agent (level 2)

Equal to GCSE

Course contents

To demonstrate an understanding of the competitive market-place and commerciality of Estate Agency, Innovation, recognising opportunities and referrals.

To be able to organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales. Show effective decision making in order to ensure work and tasks are completed in line with instruction and on time, including the principles of productivity, diary management, prioritising, targets/objectives and to understand task setting.

To be able to work effectively with internal colleagues and external partners to achieve individual, team and business targets, identify solutions to problems, appreciate the importance of team working, and understand job roles and where they fit within the team. To use appropriate communication and interpersonal skills such as active listening, engagement and managing ambition.

Know how to manage the relationship with the customer. Know the importance of written, verbal and non-verbal communication (including body language), email, letter, telephone and personal etiquette.

Appropriate use of social media sites, ie. Facebook, Twitter, LinkedIn, and smartphone applications.

Effective use of IT equipment and software, including specific sales and lettings packages, phone systems, use of mobile phones, measuring devices, dictation machines, damp meters, touch typing, cameras, PCs/laptops/tablets, multifunction copiers, cloud data systems (and data compliance), safety devices.

To be able to demonstrate presentation skills, viewing and selling properties, cross selling, lettings and referrals. Standard methods of concluding sales; understanding needs.

To have an understanding of active listening, active questioning, empathy, handling difficult people and situations, objection handling, public relations and research. To be inquisitive, respectful, polite and know how to take control of a negotiation conversation.

Be able to apply a range of administrative skills in order to support the range of estate agency activities and related services. An understanding of the importance and use of digital and hardcopy records, including appropriate software packages. Diary management, filing, making and receiving telephone calls.

Demonstrate both spoken and written ‘business English’ and the difference between internal and external communications etiquette (email, letter, telephone) and numeracy (use of percentages).

Your training plan

Upon successful passing of the End Point Assessment, the learner will achieve the Level 2 Junior Estate Agent Intermediate. With this qualification, the learner can apply for Associate member of the NAEA at their cost.

Apprentices need to achieve level 1 English and maths and take the test for level 2 prior to taking their end point assessment.

Delivery of the programme is 100% remote via Teams and online live workshops. Minimum attendance is 3 sessions per month which facilitates the "off the job" learning.

Requirements

Desirable qualifications

GCSE or equivalent in:

Maths and English (grade 4)
English and Maths (grade Functional skills level 1)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Customer care skills
Presentation skills
Team working
Initiative
Well presented
Drive and ambitious to succeed
Hardworking

Other requirements

Ideally, the role requires someone who drives and has their own vehicle. However, someone ready to take their driving test will also be considered. Also, ideally within the Maldon area for easy access to the office location Vacancy may close earlier if suitable candidate secured.

About this company

Co-directors Ryan Holden and Phil Cumbers cut the ribbon and opened their doors for the first time on the 23rd January 2010. Maldon’s newest, and soon to become very successful, estate agent was born. Ryan and Phil quickly established Holden Estate Agents as one of the leading estate agents in the area. As the business grew, a new, bigger and more prominent premises was required. In 2013 a new home was identified, and the nostalgic move was complete.

https://www.holdenestates.co.uk/ (opens in new tab)

After this apprenticeship

There may be the opportunity for the candidate to be taken on full-time following the duration of the apprenticeship, however, this is not guaranteed.

Ask a question

The contact for this apprenticeship is:

CROWN VOCATIONAL TRAINING LIMITED

Sophia Chowdhury

schowdhury@crownvt.co.uk

The reference code for this apprenticeship is VAC1000265216.

Apply now

Closes in 2 days (Monday 23 September at 11:59pm)

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