Pret A Manger - Team Leader Apprenticeship
PRET A MANGER (EUROPE) LIMITED
London, W1T 1HN
Closes in 12 days (Tuesday 1 October)
Posted on 11 July 2024
Contents
Summary
Pret A Manger are recruiting for a new Apprentice Team Leader to join their exciting team! Do you have a passion for the hospitality industry? Are you looking to work for a company where you can learn and earn money at the same time? If you have previous customer service experience & are looking to take the next step in your career then apply now!
- Annual wage
- £25,480 a year
- Training course
- Hospitality supervisor (level 3)
- Hours
-
Minimum of 35 hours per week. Working on a rota basis including weekends and bank holidays. Earliest 05:00 and latest 22:00.
35 hours a week
- Possible start date
-
Tuesday 8 October
- Duration
-
1 Year 3 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Join our team as an Apprentice Team Leader at Pret a Manger!
Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where teamwork and coaching are paramount? If so, we want you on our team! We are seeking enthusiastic Leaders who will play a pivotal role in ensuring that our customers have the best experience in our shops.
Overview
As a Leader, you will support, train, and coach our teams to deliver outstanding service and uphold our high standards. Your leadership is crucial to the smooth running of each shift, as you take ownership to guarantee the success of our stores alongside our Managers. You'll be the eyes and ears for front-of-house operations, ensuring everything runs seamlessly. But that's not all - at Pret, we invest in your growth! You'll gain valuable skills and knowledge through our Training Academy, opening doors to future management opportunities. Join us in shaping the culinary experience and making every bite delightful for our customers!
Key Responsibilities:
- Lead the team by example, showing genuine care for our customers' happiness.
- Driving high standards every time, whether that's through the quality of a coffee or the appearance of a sandwich.
- Create personalized experiences that connect with each customer on a personal level.
- Be the friendly face of Pret, inspiring your team to do the same.
- Delight customers by providing helpful answers to their questions and staying updated on our delicious offerings and exciting promotions.
- Treat every colleague and customer with warmth, kindness, and respect, making Pret a welcoming place for all.
What your apprenticeship includes:
- A blend of virtual and in person meetings with your Learning Coach every 4-6 weeks.
- A hands on, practical approach to learning to ensure you are able to achieve your goals.
- On the job and off the job training.
- Functional skills in Maths and English (if you haven't already achieved your GCSEs)
We offer:
- Flexible Shifts
- Free meals while you're working
- Club Pret Membership, with 50% off food and 5 free drinks a day.
- 28 days paid holiday (pro-rata if you're part-time)
- Your Pret Benefits - employee discount program (Retails, Food, restaurants, Gym, etc)
- Rewards for being outstanding.
- Pension scheme
- Length of service reward.
- And more...
You want career Growth?
- Outstanding training and development (Over 85% of our managers have been internally promoted with many joining as a Team Member).
- Grow with us and earn professional qualifications.
About Us:
Pret a Manger is a beloved international fast-casual restaurant chain known for its fresh, natural ingredients and commitment to providing outstanding customer experiences. With a focus on quality, sustainability, and innovation, we're dedicated to delighting our customers every day. our food is handmade in our shop kitchens throughout the day and anything we don't sell, goes to charity. Our coffee is 100% organic (and always will be) and our Coffee Fund is supporting the next generation of farmers. It's (partly) what we think makes Pret special.
If you thrive in a fast-paced environment, love working and having fun in a team, love an early morning and have a passion for serving delicious food and drinks, we want to hear from you!
Where you’ll work
7 Rathbone Place
London
W1T 1HN
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
LIFETIME TRAINING GROUP LIMITED
Your training course
Hospitality supervisor (level 3)
Equal to A level
Course contents
Your training plan
- Hospitality Supervisor Apprenticeship - Food and Beverage Level 3 including Functional Skills in maths and English, if required.
Requirements
Desirable qualifications
GCSE or equivalent in:
- None Required (grade C/4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Customer care skills
- Team working
Other requirements
The vacancy closing date is a guide, if a successful candidate is found the vacancy will be closed early.
About this company
Since opening our first shop in 1986, Pret's mission has been simple. To serve freshly made food and good organic coffee, whilst also trying to do the right thing.
After this apprenticeship
- Ongoing support and development.
Ask a question
The contact for this apprenticeship is:
LIFETIME TRAINING GROUP LIMITED
The reference code for this apprenticeship is VAC1000264140.
Apply now
Closes in 12 days (Tuesday 1 October)
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.
After signing in, you’ll apply for this apprenticeship on the company's website.