Business Administrator Apprentice

Summary

An excellent opportunity has arisen for an Apprentice Business Administrator based in Wallsend, Newcastle Upon Tyne. There is an excellent opportunity to progress and grow within the company for the right candidate who is enthusiastic and keen to learn new skills. You will be preparing letters, scanning & photocopying documents, plus more.

Annual wage: £13,650 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 9.00am - 5.00pm. Breaks TBC
37 hours a week
Possible start date: Monday 30 September
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Reception duties - greeting visitors, dealing with post, etc.
Preparing letters, scanning & photocopying documents
Filing - both electronic and paper based
Preparing reports and liaising with customers & engineers, booking in jobs, etc.
Use of Microsoft Office
Other administrative duties as and when required

Applicants should have good IT skills and be keen to learn. 3-month probationary period applies.

Where you’ll work

Unit 9 & 10 Mandale Park, North Shields, Tyne & Wear, NE29 7FN

NE29 7FN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ACCESS TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard, which includes:

Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Training delivered by Access Training through a mixture of projects, training workshops and one-to-one support

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade A*-C / 9-4)
Maths (grade A*-C / 9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

You will be required to attend Access Training on a monthly basis (1 day per month) for administration workshops. The office is based in the Wallsend area of Newcastle, please ensure that you can travel to this location for a 9.00am start before applying.

About this company

Advance Fire & Security Systems is a company built on a successful reputation. Furthermore, we are committed to providing the best service and technology available. Our first-class equipment and support from our employees leaves us second to none. Over all, our commitment to our customers is our number one priority. Through training, practice and expertise we strive to give our clients the best experience that keeps them safe for life.

After this apprenticeship

The role will develop over time in terms of duties and responsibilities
Possibility of full-time employment

Ask a question

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