Property Data Admin Apprentice

SES GROUP LIMITED

Harlow, CM19 5DY

Closes in 8 days (Sunday 6 October at 11:59pm)

Posted on 9 July 2024


Summary

An amazing opportunity to join the SES Group providing administrative support to both the operational property inspection team and our clients property management team. Duties will include capturing data from the inspection reports within the unit tracker, plus more.

Annual wage
£13,312 a year

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday 09:00 - 17:00

40 hours a week

Possible start date

Monday 28 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties to include but not limited to:

  • Capturing data from the inspection reports within the unit tracker
  • To input and extract data as required with some analysis and reporting
  • Maintain accurate files and records
  • Dealing with any communication with the site managers relating property issues
  • Managing and updating the escalations/queries tracker
  • Deal with telephone enquiries from inspectors
  • To provide support to the Project Lead
  • Organise and co-ordinate meetings as required
  • To undertake any other reasonable duty, which is appropriate to the pay band, when requested by senior staff
  • To be familiar with and comply with all SES Group and departmental policies, procedures, and guidelines
  • To be aware of and work towards the SES Group mission, vision, and values

Where you’ll work

The Barrows

Roydon Road

Harlow

CM19 5DY

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HARLOW COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
  • Your training plan

    You will study Level 3 Business Administrator Apprenticeship Standard.

    The training will be at Harlow College, Harlow, Essex, as well as on the job.

    This will include Personal Learning and Thinking Skills.

    The program is based on end point assessment.

    https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0

    Requirements

    Essential qualifications

    GCSE or equivalent in:

    • English (grade Grade 4/C or equivalent)
    • ICT (grade Grade 4/C or equivalent)
    • Maths (grade Grade 4/C or equivalent)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Presentation skills
    • Administrative skills
    • Number skills
    • Analytical skills
    • Logical
    • Team working
    • Creative
    • Initiative
    • Non judgemental
    • Patience
    • Enthusiasm/Motivation
    • Reliable
    • High standards
    • Trustworthy
    • Good time management

    Other requirements

    Head office is located in a rural area, approx. 30–40-minute walk from Harlow train station. Long periods on computer. Fast paced environment.

    About this company

    An award-winning security and crowd management company, the SES Group have been a trusted choice for clients of all types and sizes around the country for more than 20 years. Individuals, community events and huge corporate occasions have utilised our services – we’ve managed the security at events such as the Tour de France, the Queen’s Diamond Jubilee celebrations and various gigs and festivals.

    https://thesesgroup.co.uk/ (opens in new tab)

    After this apprenticeship

    Very strong likelihood of full-time role with company.

    Training and development opportunities will be available to aid with personal and professional progression.

    Ask a question

    The contact for this apprenticeship is:

    HARLOW COLLEGE

    Kellie Tighe

    ktighe@harlow-college.ac.uk

    07377125961

    The reference code for this apprenticeship is VAC1000263498.

    Apply now

    Closes in 8 days (Sunday 6 October at 11:59pm)

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