Hospitality Team Member Apprenticeship at Mill End Hotel
MILL END HOTEL (UK) LTD
DEVON, TQ13 8JN
Closes in 12 days (Tuesday 1 October at 11:59pm)
Posted on 8 July 2024
Contents
Summary
Mill End Hotel are looking for someone to start a career in the hospitality world and learn all there is to know to progress into management. If you are looking to work in a hotel setting or to work towards the next stage of your career then Apply Today!
- Annual wage
- £18,000 a year
- Training course
- Hospitality team member (level 2)
- Hours
-
You would be working either 7.30am - 3.00pm or from 3.00pm until 11.00pm. It would be 5 days per week in a variety of shift patterns including weekends (shifts to be confirmed).
40 hours a week
- Possible start date
-
Wednesday 2 October
- Duration
-
1 Year
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Learning how each area of the hotel works including front of house
- Housekeeping and reception training so you are equipped to go into either general management or specialise in a certain area
- General day-to-day responsibilities
- Ensuring that team members have a good level of product knowledge and are capable of assisting customers with their questions and requirements at all time
- Ensuring that the team is fully briefed and trained on any new products, and any promotional activity, as appropriate
- Dealing effectively and courteously with any customer complaints, ensuring that these are always resolved before the customer leaves as much as possible, investigating the causes of any complaints and reporting these to the manager
The hotel is a 4* hotel with very high standards in the rooms, it also has a 2 AA Rosette restaurant which is constantly pushing the boundaries of what can be accomplished at an affordable price.
Where you’ll work
CHAGFORD
DEVON
TQ13 8JN
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
PERFORMANCE LEARNING GROUP LTD
Your training course
Hospitality team member (level 2)
Equal to GCSE
Course contents
Your training plan
- All of your training will be completed within the workplace
- You will be working towards the Level 2 Hospitality Team Member apprenticeship qualification
- You will need to achieve a minimum of Level 1 in maths and English or provide evidence of a suitable equivalent achievement. Those without level 2 must at least take the test during the apprenticeship
- All apprentices will be required to work on maths and English as part of their personal development
Requirements
Desirable qualifications
GCSE or equivalent in:
- Maths and English (grade 4/C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Organisation skills
- Punctuality
About this company
A Dartmoor hotel on the banks of Devon’s majestic River Teign, The Mill End Hotel and Restaurant is your perfect Country House hideaway. We are idyllically located walking distance from a number of stunning forest paths and dog friendly activities.
After this apprenticeship
Upon completion of this standard, you will be able to progress to a level 3 apprenticeship, Hospitality Supervisor as a natural next step.
Ask a question
The contact for this apprenticeship is:
PERFORMANCE LEARNING GROUP LTD
Will Kingston
will@plgrp.co.uk
07941 512078
The reference code for this apprenticeship is VAC1000263267.
Apply now
Closes in 12 days (Tuesday 1 October at 11:59pm)
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