Administration Assistant Apprentice

Summary

Corelegal are looking for a Administration Apprentice to join their ever growing team. You will be allowed the chance to gain a lot of experience whilst working towards the level 3 Business Administration Apprenticeship Standard. You will be dealing with incoming and outgoing calls ensuring all are dealt with promptly amongst other duties.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 08:30am - 5:00pm.
37 hours a week
Possible start date: Monday 7 October
Duration: 1 Year 9 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Working under the supervision of the Directors the candidate will provide professional and efficient support to the firm and will be trained in the following duties:

Providing administrative support to our conveyancing team
Inputting Clients documents
Closing completed files
Dealing with incoming and outgoing calls ensuring all are dealt with promptly and efficiently in a courteous manner and referred to appropriate staff - providing basic information where required.
Performing other duties such as assisting with basic enquiries, filing, photocopying, collating, faxing, scanning etc.
Filing and general administrative duties
Receiving and sorting daily mail
Assisting the department with other administrative tasks as required

Where you’ll work

CORE LEGAL HOUSE

12 FALCON COURT

PRESTON FARM INDUSTRIAL ESTATE

STOCKTON ON TEES

TS18 3TS

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

MIDDLESBROUGH COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will work towards the Level 3 Business Administration Apprenticeship
This will include a day release at Middlesbrough College

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4 or above)
Maths (grade 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Team working
Initiative

About this company

Core Legal offers clients a range of legal services, specialising in residential conveyancing and wills, trusts & probate work. All our dedicated team have a proven track record in simplifying and facilitating all your legal needs. Our teams are led by our Directors, who are highly experienced solicitors who understand and appreciate the complexities of your requirements whilst maintaining your best interests at our core.

https://www.corelegal.co.uk/ (opens in new tab)

After this apprenticeship

Following successful completion of the apprenticeship programme it is the intention of the Directors to employ the apprentice on a full-time basis.

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