Business Administration Apprenticeship

Summary

An open and honest procurement services specialising in energy supplies and car leasing among others. As part of your role you will be, organising car returns, preparing SME contracts, manage customer expectations, input payment spreadsheets, an interesting and varied role.

Annual wage

£15,000 a year

Minimum wage rates (opens in new tab)

15K per annum, increasing to £16K after 3 months.

Training course

Business administrator (level 3)

Hours

Monday to Friday 9am – 5pm with half hour for lunch

40 hours a week

Possible start date

Tuesday 12 November

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Our client offers open and honest procurement services specialising in energy supplies and car leasing among others. They are now looking for a Business Administration Apprentice to join their small, friendly team. The successful candidate will achieve a Level 3 Business Administration Qualification at the end of the apprenticeship, delivered through Starting Off.

Key responsibilities:

· Perform administration duties to ensure the smooth running of the business backing up the sales team and the senior administrator.

· Manage customer expectations.

· Provide timely updates on customers matters.

· Engage with social media on behalf of the business.

· Create baseline paperwork.

· Handle contract objections.

· Input payment spreadsheets.

· Images and video management on AA.

· Completing car damage reports.

· Prepare car handovers, deliveries, and collections.

· Organise car returns.

· Debt management.

· Prepare SME Contracts.

· Administration for pricing cars and energy.

· Sorting all car paperwork.

· Insurance checks

· Licence checks.

· Xero system management.

· Manage the customer database system.

· Parking ticket invoicing and administration.

Person specification:

· Be proactive rather than reactive.

· Professional.

· Full UK driving license is essential as there may be times you will be required to transport vehicles.

· Confident communicator.

· Hard working.

Where you’ll work

41 Lower Farm Road

Moulton Park

Northampton

NN3 6XF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

STARTING OFF LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business administration level 3
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4/C)
Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative

About this company

Our client offers open and honest procurement services specialising in energy supplies and car leasing among others. They are now looking for a Business Administration Apprentice to join their small, friendly team. The successful candidate will achieve a Level 3 Business Administration Qualification at the end of the apprenticeship, delivered through Starting Off.

After this apprenticeship

Possible full time permanent position upon completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

STARTING OFF LIMITED

Sophie Charalambous

sophie.charalambous@startingoff.co.uk

The reference code for this apprenticeship is VAC1000262535.

Apply now

Closes on Tuesday 29 October

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