Apprentice Hospitality Team Member - Sandown Park Racecourse
COMPASS GROUP, UK AND IRELAND LIMITED
Esher, KT10 9AJ
Closes in 14 days (Monday 30 September)
Posted on 2 July 2024
Contents
Summary
You do not need to have any experience to apply for this vacancy as full training will be provided as part of the apprenticeship! On completion of the apprenticeship you will achieve the L2 Hospitality Team Member Apprenticeship and become a qualified Hospitality Team Member
- Annual wage
- Competitive
- Training course
- Hospitality team member (level 2)
- Hours
-
5 out of 7 days a week. Days and shifts tbc.
40 hours a week
- Possible start date
-
Wednesday 30 October
- Duration
-
1 Year
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
• To deal with customer requests promptly and politely
• Listen to customer comments and deal with them as appropriate or pass on to a more senior member of staff to ensure prompt follow-up action is taken
• Motivate and deliver exceptional customer service in a premium environment as a role model to the wider team
• Have knowledge of suites products and be able to advise the customer in a professional and helpful manner
• Share best practice across units and strive in the achievement of total customer satisfaction
• Support supervisors
Where you’ll work
Sandown Park Racecourse
Portsmouth Road
Esher
KT10 9AJ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
HIT TRAINING LTD
Your training course
Hospitality team member (level 2)
Equal to GCSE
Course contents
Your training plan
- L2 Hospitality Team Member
- Sandown Park Racecourse, Portsmouth Road, Esher, KT10 9AJ
- 40 Hours per week 5 out of 7 days a week
- Training schedule has yet to be agreed. Details will be made available at a later date
Requirements
Desirable qualifications
GCSE or equivalent in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Logical
- Team working
- Friendly
- Flexible
About this company
We’re the people behind the food, hospitality and support services that power your day, make you smile and put a spring in your step. That’s just one of the reasons why we’re the UK and Ireland’s top contract catering, hospitality, and business support services provider.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
On completion of the Hospitality Team Member Level 2 apprenticeship the apprentice will have the oppourtunity to embark onto a Level 3 apprenticeship to further their skills development through internal training programmes.
Ask a question
The contact for this apprenticeship is:
HIT TRAINING LTD
The reference code for this apprenticeship is VAC1000261912.
Apply now
Closes in 14 days (Monday 30 September)
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.
After signing in, you’ll apply for this apprenticeship on the company's website.