Service Engineer Apprentice

MACHINE MART LIMITED

Nottinghamshire, NG1 1GN

Closes in 14 days (Monday 30 September at 11:59pm)

Posted on 12 August 2024


Summary

Work alongside our senior engineers to understand how to test, diagnose and repair items from our vast product range.

Annual wage
£16,000 a year

Minimum wage rates (opens in new tab)

Training course
Engineering technician (level 3)
Hours
• The hours of work are 46.5 per week. 8.00am - 18:00pm Mon-Thurs and 8:00 – 17:00 Friday.

46 hours a week

Possible start date

Wednesday 2 October

Duration

3 Years

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

• Day to Day will be working on the full range of Machine Mart products including Pneumatics, Hydraulics, Air, Petrol, Diesel and Electrical powered products.
• Full in house on the job training will be given along with day release and work based NVQ’s.
• Ensure that a consistently high level of service is offered to our customers.
• Have responsibility for effective operation within the service centre including H & S, security and housekeeping.
• Ensure that all job cards, spares orders, time sheets and stock notes are completed correctly and on time, and control all administration paperwork.
• Ensure that all company stock and spare parts are accounted for, and properly recorded when used. Ensure any items that may be needed at short notice are reordered without delay.
• Provide support to staff & customers with accuracy, efficiency & courtesy.
• Promote good Customer Service practices on the phone and at counter.  Always represent the company in a clean and smart uniform and a courteous manner.
• Report to senior personnel any breach of security or any act of dishonesty by a member of the public, visitor or member of staff.
• Any other reasonable duties as required shared responsibilities.
• Personal training and development in conjunction with Service Manager.
• Maintain accurate records and identify sources of errors in conjunction with Aftersales Manager.
• Management of Health & Safety issues in conjunction with H & S Manager and Aftersales Manager.

Where you’ll work

211 Lower Parliament Street

Nottingham

Nottinghamshire

NG1 1GN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WEST NOTTINGHAMSHIRE COLLEGE

Your training course

Engineering technician (level 3)

Equal to A level

Course contents

Your training plan

Level 3 Engineering Technician apprenticeship standard, including Functional Skills if required.

This programme is delivered via a day release delivery model which means that one day per week, your attendance is required at our Engineering campus, NG17. This attendance is required during term time only.

  • You will work with expert assessors to develop new knowledge, skills and behaviours within the profession.
  • You will experience a blended learning model.
  • You will gather learning evidence, journals and off-the-job records using your e-portfolio.
  • At the end of the planned learning period, it will be agreed that you are ready to enter 'Gateway' and for your End Point Assessment to be arranged.

Requirements

Essential qualifications

GCSE or equivalent in:

  • English (grade A*/C - 9/4)
  • Maths (grade A*/C - 9/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Team working
  • Initiative

About this company

Britain’s No.1 Specialist Tools and Equipment Superstores. When it comes to buying tools and equipment, you need to know you’re buying from specialists who know what they’re talking about. At Machine Mart we eat, sleep and breathe tools and equipment, and are constantly updating our range to give you the very best in choice and value for money – all backed by expert advice from our friendly and knowledgeable staff. With 64 superstores nationwide.

https://www.machinemart.co.uk (opens in new tab)

After this apprenticeship

On successful completion the apprentice will be offered a permanent position.

Ask a question

The contact for this apprenticeship is:

MACHINE MART LIMITED

Chris Martin

chrism@machinemart.co.uk

0115 8406289

The reference code for this apprenticeship is VAC1000261532.

Apply now

Closes in 14 days (Monday 30 September at 11:59pm)

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