Apprentice Administrator

Summary

Dale Leisure have an exciting opportunity within their small yet growing business for an Apprentice Administrator. This is a really good opportunity for someone who wants to join a professional and passionate company who wants to commit for the long term!

Annual wage: £12,979 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 9am - 5pm
37 hours a week
Possible start date: Wednesday 9 October
Duration: 1 Year
Positions available: 2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Answering the telephone in a professional manner
Passing on messages
Taking customer orders, involving accurate input of customer data
Liaising with warehouse and other operational staff.
Preparing despatch paperwork and labels
Speaking with transport partners on delivery queries
Producing reports
Preparing customer quotes
Diverse administrative duties including e-mail letters, mail shot, correspondence and general filing

Where you’ll work

UNIT E

BONTOFT AVENUE

HULL

HU5 4HF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

MCARTHUR DEAN TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administration Level 3 apprenticeship standard:

Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Whilst in the workplace, apprentices will also receive any additional training support and guidance required from their dedicated tutor
Attending weekly classes to achieve the Standard
Level 3 Business Administration qualification

Requirements

Essential qualifications

GCSE or equivalent in:

Maths and English (grade GCSE - grades 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Presentation skills
Administrative skills
Logical
Team working
Initiative

About this company

Established in 1994, Dale Leisure originally supplied holiday parks with prizes for the amusements and over the last 25 years we have grown to become diverse supplier for the parks and resorts with a fantastic range of products to meet the demands of a holiday park in the 21st century. Our display, inventory and complimentary packs help meet the ever-changing needs of a holiday park whilst our housekeeping, furniture and electrical ranges offer a competitive solution for you.

After this apprenticeship

The successful candidate will be given the opportunity of full-time employment upon completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

MCARTHUR DEAN TRAINING LIMITED

Julie Curtis

julie@mcarthurdean.co.uk

01482 210093

The reference code for this apprenticeship is VAC1000260821.

Apply now

Closes in 8 days (Friday 27 September at 11:59pm)

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