Apprentice Parts Tech - Ripon Farm Services Ltd. - Keighley

RIPON FARM SERVICES LTD

Keighley, BD20 7BX

Closes on Thursday 31 October

Posted on 18 June 2024

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Summary

As an Apprentice Parts Tech you will be using John Deere’s sophisticated parts systems, run a profitable retail environment, merchandise goods effectively and understand the value of John Deere products and the importance of selling on quality rather than price.

Annual wage
£13,312 a year

Minimum wage rates (opens in new tab)

Training course
Retailer (level 2)
Hours
Monday to Friday, between the hours of 8am-6pm. You may be required to work unsociable hours during busy periods

40 hours a week

Possible start date

Tuesday 5 November

Duration

1 Year 3 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Communicating across the business using a variety of methods including verbal and electronic communication.
  • Processing parts orders from internal and retail customers along with processing warranty returns.
  • Identifying specific components using electronic parts catalogue
    Processing transactions.
  • Supporting the dealer and your colleagues to carry out regular stock taking activities.
  • Marketing activities and promotional campaigns.

Where you’ll work

Dalesgate

Kildwick

Keighley

BD20 7BX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

PROVQ LIMITED

Your training course

Retailer (level 2)

Equal to GCSE

Course contents
  • Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
  • Serve customers in line with brand standards, legislation, business procedures and the values of the business.
  • Provide a retail service that balances the customers’ needs with additional linked products and services.
  • Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
  • Promote seasonal or local offers through in-store or online promotions.
  • Identify situations that may damage business reputation in line with company policy and escalate as required.
  • Maintain good merchandising to meet the needs of the business whilst ensuring safety.
  • Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
  • Use technology and applications to support sales and service ensuring that maintenance issues are reported.
  • Support team and colleague development through buddying and/or coaching.
  • Comply with regulations and legislation relevant to their role and business.
  • Contribute to continuous improvement activities which focus on improving sustainability within the business.
  • Handle complaints within remit or escalate as appropriate.
  • Support sales across a range of promotional events throughout the calendar year.

    • Your training plan

    When successful you will be awarded:

    • Level 2 Retailer Standard qualification 
    • Functional Skills Maths & English (if required)

    Blended on/off the job training and location to be confirmed.

    Requirements

    Desirable qualifications

    GCSE or equivalent in:

    • English & Maths (grade C/4 or above)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Number skills
    • Analytical skills
    • Logical
    • Team working
    • Initiative
    • Non judgemental
    • Patience

    Other requirements

    The John Deere dealer of tomorrow holds a wide range of opportunities and exciting prospects for the right people. However, this is a physically demanding role and you may be required to work unsociable hours during busy periods.

    About this company

    Ask anyone about the biggest asset that exists within the Ripon Farm Services organisation and they will tell you it's our people. People with the right, 'make it happen' attitude are the reason why our company has the reputation of being at the forefront of excellence in customer service. It's reflected both in the certified and qualified professionals who have worked with us for many years and have become part of farming life in our region.

    https://www.riponfarmservices.com/ (opens in new tab)

    After this apprenticeship

    • Upon completion of the Level 2 apprenticeship there may be the opportunity to undertake the Level 3 Land-Based Service Engineering Technician apprenticeship, further developing knowledge and skills.
    • As a fully qualified John Deere Agricultural Technician you will have access to further development opportunities within the company, extending your skills with additional training in areas such as compressed gas handling, welding, and, abrasive wheels, as well as going on to achieve LTA levels 3 and 4 (Master Technician) qualifications.

    Ask a question

    The contact for this apprenticeship is:

    PROVQ LIMITED

    Recruitment Team

    recruitment@provq.com

    01743 762044

    The reference code for this apprenticeship is VAC1000258709.

    Apply now

    Closes on Thursday 31 October

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.