Apprentice Parts Tech - Balmers Garden Machinery - Wakefield

BALMERS GM LTD

Wakefield, WF2 7AL

Closes on Thursday 31 October

Posted on 17 June 2024

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Contents

Summary

As an Apprentice Parts Tech you will be using John Deere’s sophisticated parts systems, run a profitable retail environment, merchandise goods effectively and understand the value of John Deere products and the importance of selling on quality rather than price.

Annual wage
£13,312 a year

Minimum wage rates (opens in new tab)

Training course
Retailer (level 2)
Hours
Monday - Friday, between 8.00am - 6.00pm, Saturday's may be on a rota basis.

40 hours a week

Possible start date

Tuesday 5 November

Duration

1 Year 3 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Communicating across the business using a variety of methods including verbal and electronic communication
  • Processing parts orders from internal and retail customers along with processing warranty returns
  • Identifying specific components using an electronic parts catalogue
  • Processing transactions
  • Supporting the dealer and your colleagues to carry out regular stock-taking activities
  • Marketing activities and promotional campaigns

Where you’ll work

Unit 13/14

Monckton Road Industrial Estate

Monckton Road

Wakefield

WF2 7AL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

PROVQ LIMITED

Your training course

Retailer (level 2)

Equal to GCSE

Course contents
  • Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
  • Serve customers in line with brand standards, legislation, business procedures and the values of the business.
  • Provide a retail service that balances the customers’ needs with additional linked products and services.
  • Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
  • Promote seasonal or local offers through in-store or online promotions.
  • Identify situations that may damage business reputation in line with company policy and escalate as required.
  • Maintain good merchandising to meet the needs of the business whilst ensuring safety.
  • Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
  • Use technology and applications to support sales and service ensuring that maintenance issues are reported.
  • Support team and colleague development through buddying and/or coaching.
  • Comply with regulations and legislation relevant to their role and business.
  • Contribute to continuous improvement activities which focus on improving sustainability within the business.
  • Handle complaints within remit or escalate as appropriate.
  • Support sales across a range of promotional events throughout the calendar year.

    • Your training plan

    Upon successful completion of your training you will be awarded:

    • Level 2 Retailer standard:
    • Functional Skills Maths & English (if required)

    Training will consist of residential block release training at our dedicated John Deere Apprentice Training Centre in Nottinghamshire and online training sessions.

     

    Requirements

    Desirable qualifications

    GCSE or equivalent in:

    • English & Maths (grade C/4 or above)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Administrative skills
    • Logical
    • Team working
    • Creative
    • Initiative
    • Non judgemental
    • Patience

    Other requirements

    The job can be physically demanding. As a parts technician you may be required to work unsociable hours during busy periods.

    About this company

    Trading for over 40 years, Balmers GM have grown to become one of the largest dedicated turf machinery dealers in the UK. From our depots in Burnley, Lancashire and Wakefield, West Yorkshire, we stock the latest new and used turf machinery for sale or hire from the industry's leading manufacturers.

    https://www.balmersgm.com/about/wakefield (opens in new tab)

    After this apprenticeship

    • It is not uncommon for Parts Technicians to progress through the ranks to become Parts Managers

    Ask a question

    The contact for this apprenticeship is:

    PROVQ LIMITED

    The Recruitment Team

    recruitment@provq.com

    01743 762044

    The reference code for this apprenticeship is VAC1000258337.

    Apply now

    Closes on Thursday 31 October

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.