Apprentice Crew Member

Summary

Every McDonald's customer should have a brilliant experience each time they visit. As an Apprentice Crew Member, you'll make it happen! Get trained to the highest standards in food preparation and hygiene, and work towards your Level 2 Hospitality Team Member Standard.

Annual wage: £11,700 a year
Minimum wage rates (opens in new tab)
Training course: Hospitality team member (level 2)
Hours: Whilst you will have a rota including a variety of shifts, including evenings and weekends you might also be asked to work additional hours outside of this at short notice - Exact shifts to be confirm
30 hours a week
Possible start date: Friday 18 October
Duration: 1 Year 3 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As an Apprentice Crew Member, you'll quickly become part of a team, or 'Crew', that works together to provide the best, quick service, and a great family restaurant experience. If you've visited one of our restaurants before, you probably have an idea of what is involved in working here. But you might not realise the variety and scope of the role.

You'll be working in our fast-moving, high-energy environment and we're looking for a genuine smile plus an ability to connect with customers!

What your apprenticeship will offer:

You'll work towards a Level 2 Hospitality Team Member Standard - which is equivalent to 5 GCSES
You'll receive day to day training in your restaurant and a blended social learning experience for your qualification. This will be delivered on a 121 basis in your workplace by one of our expert trainers every 4-6 weeks via face-to-face visits or remotely over telephone or Skype
The apprenticeship is a structured, learner and employer focused development programme designed to create opportunities for lifelong knowledge, skills, and behaviours
You'll be assigned an Apprenticeship Mentor who will support you alongside your Manager and Assessor throughout your training and in the run up to your End Point Assessment
They will coach you from your first day and facilitate your 20% off job training as well as support you with your practical and online assessments

What your role will involve:

When working in a McDonald's restaurant, you will have to do a number of regular tasks, many which follow set procedures. Your tasks will include:

Preparing every customer's food and drink to a gold stand
Making the customer's experience special - adapt to each customer's needs, be patient and welcoming
Keeping up to date with knowledge on our food and promotions
Completing tasks and activities in line with training/SOCs, company guidelines and management direction
Adhering to McDonald's standards of quality, service and cleanliness and following all workplace safety, security, and food hygiene procedures
Taking responsibility for your training in all areas; looking for opportunities to improve and develop
Following the 'Fix Up, Work Sharp' guidelines and taking pride in your personal appearance

Benefits:

Holiday pay
Pension scheme
Flexible working
Free staff meals & employee discounts on selected McDonald's food
Opportunities for training and development
Discounts at major high street retailers
Exclusive employee competitions
Uniforms
Service awards
At McDonald's you'll be working towards your Hospitality Team Member Level 2 Apprenticeship over the course of 15 months

Being you at McDonald's:

Our customers come from all walks of life and so do we. We are proud of our McFamily which includes people from a wide variety of backgrounds, all offering something unique to our company. If you share our passion for delivering great customer experience, you will find a home at McDonald's
If you feel you can already demonstrate, or quickly learn the above skills, start your apprenticeship journey, and apply today

Where you’ll work

SHOREHAM

BN43 6TD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LIFETIME TRAINING GROUP LIMITED

Your training course

Hospitality team member (level 2)

Equal to GCSE

Course contents

Your training plan

Hospitality Team Member Apprenticeship - Food and Beverage Service Level 2 including Functional Skills in maths and English

Requirements

Desirable qualifications

Other in:

None required (grade None required)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Team Working
Organisation Skills

Other requirements

Please note: This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment.

About this company

We opened the doors of our first UK McDonald's restaurant in 1974. Now, in over 1,250 UK restaurants, we serve millions of customers, create jobs and provide opportunities to local people and businesses. A lot of that is down to the hard work of our franchisees: the people who believe in our brand enough to take on their own slice of it.

After this apprenticeship

Once you've successfully completed this apprenticeship there are many opportunities to develop and have a rewarding career, with progression opportunities into Supervisor and Management roles

Ask a question

The contact for this apprenticeship is: