Events and Training Facilities Apprentice
ACHIEVING FOR CHILDREN COMMUNITY INTEREST COMPANY
Twickenham, TW1 1BY
Closes on Saturday 26 October
Posted on 10 June 2024
Contents
Summary
Dealing with telephone and direct enquiries in a prompt and effective manner, ensuring information provided is accurate, with queries effectively prioritised and Providing technical support (e.g. helpdesk) to all training centre users.
- Annual wage
- £11,648 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Thursday 9am - 5:15pm
Friday 9am - 5pm
35 hours a week
- Possible start date
-
Saturday 9 November
- Duration
-
1 Year 6 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Dealing with telephone and direct enquiries in a prompt and
effective manner, ensuring information provided is accurate, with
queries effectively prioritised - Providing technical support (e.g. helpdesk) to all training centre
users - Maintaining & testing all equipment, lap-tops, projectors, telephone systems, used in the training centre
- Reporting minor repairs & adjustments to the buildings &
equipment as required, under supervision - Attending operational management meetings & preparing a
schedule/timetable of events - Setting up rooms (tables & chairs etc) according to room layouts
requested by event & meeting organisers - Using spreadsheets to update & maintain the asset register and
other tasks - Carrying out reception duties, greeting internal & external visitors, e.g. teachers, social workers, AfC staff, police, childcare providers etc.
- Answering phones, taking messages & transferring calls internally
- Using an IT training booking system called AfC Learning Portal, ensuring records on the database are kept up to date
- Scanning and saving documents, monitoring & ordering stationery/equipment/refreshments
- Providing technical & administrative assistance to colleagues based at any of our other training facilities
- The post holder will be expected to undertake other duties commensurate with the grade of the post, including deputising or working flexibly across the week and locations to meet the business demands
Where you’ll work
53 Grimwood Road
Twickenham
TW1 1BY
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
ACHIEVING FOR CHILDREN COMMUNITY INTEREST COMPANY
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Your training plan
You will gain a Level 3 Business Administration qualification.
You can do your training at home, at work or at our training centre in Twickenham.
This would be one day a week
Requirements
Essential qualifications
GCSE or equivalent in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
About this company
Not for Profit Organisation. The Workforce Development Service is responsible for ensuring that members of the children’s workforce have the right training, qualifications and on-going professional development to provide the high quality services.
After this apprenticeship
Full time Events and Training Facilities Administator
Receptionist role
Ask a question
The contact for this apprenticeship is:
ACHIEVING FOR CHILDREN COMMUNITY INTEREST COMPANY
way2work@achievingforchildren.org.uk
The reference code for this apprenticeship is VAC1000256738.
Apply now
Closes on Saturday 26 October
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