IT SUPPORT APPRENTICE

Summary

To provide assistance and support to the Network Manager, staff and students in order to provide the safe and reliable running of all IT systems. This is a fantastic opportunity for the right candidate.

Annual wage: £15,000 a year
Minimum wage rates (opens in new tab)
Training course: IT solutions technician (level 3)
Hours: Monday to Friday 9am to 5pm
37 hours a week
Possible start date: Tuesday 29 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

General Duties:

● Maintain an up-to-date inventory of IT equipment including Chromebook tracking. Keep equipment clean.
● Assist with general system administration under the guidance of the Network Manager.
● Audit staff workstations to check that they comply with DSE regulations.
● Assist in the setup of equipment for staff training, exams and collective worships plus ad hoc requests as required.
● Assist staff with the use of CCTV and download footage as required.
● Manage daily workload and prioritise requests with the support of the
Network Manager.
● Report any detected breach of the School’s IT Acceptable Use policy to the Network Manager.
● To complete installations of new & existing software packages across the network.

General tasks:

● Supporting the management of the Christ’s School network and networks of supported schools (currently one nearby primary).
● Report and perform updates on key software on the network.
● Replace consumable items such as printer toners.
● Maintain technical documents.
● Respond to helpdesk jobs and assist staff and students with any IT Support requests.
● Any other IT tasks that may be required.

Where you’ll work

Queens Road

Richmond

TW10 6HW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

JUST IT TRAINING LIMITED

Your training course

IT solutions technician (level 3)

Equal to A level

Course contents

Your training plan

ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT
Apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualifications

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4/C and above)
Math (grade 4/C and above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Team working
Creative
Patience

About this company

Christ's School is an over-subscribed school in the heart of Richmond, with origins dating back to 1658, where our community is founded on the Christian values of love, justice and peace, and they underpin everything that we do. We are committed to the pursuit of excellence in all that we do and if you entrust your child to us you will see that we work tirelessly to achieve this.

http://www.christs.richmond.sch.uk/ (opens in new tab)

After this apprenticeship

Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.

Ask a question

The contact for this apprenticeship is: