Customer Service Administrator Apprentice
ELLIOTT BROTHERS LIMITED
Fordingbridge, SP6 1HZ
Closes in 11 days (Monday 30 September)
Posted on 28 May 2024
Contents
Summary
Are you enthusiastic about delivering great customer service and becoming part of strong team to help drive business forward? Are you looking for a varied role that will expose you to other areas and divisions of the business to support with your all-round development? If so, the Customer Service/Administrator (Apprentice) is for you.
- Annual wage
- £13,312 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 8:00am - 5:00pm.
40 hours a week
- Possible start date
-
Monday 7 October
- Duration
-
1 Year 3 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
PETA Ltd are proud to be working with Elliotts, a leading builders’ merchant to recruit a new Customer Service/Administrator (Apprentice). The Customer Service/Administrator (Apprentice) will be at the heart of the business, learning everything there is to know about how a successful merchant branch is run.
The Customer Service/Administrator (Apprentice) will be responsible for the following duties:
- Learning about the products and services that we offer to our customers
- Communicating with customers both face to face, via the phone and by email
- Assisting with invoicing and other administrative tasks
- Accurately taking messages and responding to customers
- Supporting accurate stock control
- Working closely with various departments and offering support to other branches
- Supporting the branch in adhering to Health & Safety regulations
- Assisting with pricing and quoting on a range of materials and services
- Using various IT platforms, including internal systems
Where you’ll work
The Bartons
Fordingbridge
SP6 1HZ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
PETA LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Your training plan
- Level 3 Business Administrator Apprenticeship Standard
- You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham
- You will be supported every 6 weeks with visits from your PETA Learning and Development Coach
- Level Business Administration qualification upon successful completion of the apprenticeship
Requirements
Essential qualifications
GCSE or equivalent in:
- English (grade 4/C)
- Maths (grade 4/c)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Number skills
- Initiative
Other requirements
Company Benefits: • Free parking • Life insurance • Annual profit share bonus • 22 days annual leave plus 8 Bank Holidays • Employee support helpline/services • Proven track record of apprenticeship success and progression
About this company
Here at Elliotts, we’re clearly doing something right…. We’ve been around for 178 years, helping our customers build. Our customers continue to choose us because we can supply anything they need to build a house. Elliotts place high value on their staff as they are one of the key factors that have made and continue to make the company as successful as it is.
After this apprenticeship
Elliotts love to invest in their staff; if the Customer Service/Administrator (Apprentice) does well in branch, then there will be the chance to gain a permanent contract and career progression.
Ask a question
The contact for this apprenticeship is:
PETA LIMITED
The reference code for this apprenticeship is VAC1000253459.
Apply now
Closes in 11 days (Monday 30 September)
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After signing in, you’ll apply for this apprenticeship on the company's website.