Trade Supplier Apprentice (Dorset DT1)
EDA LEARNING AND DEVELOPMENT LIMITED
Dorchester, DT1 1YA
Closes in 6 days (Wednesday 25 September at 11:59pm)
Posted on 17 May 2024
Summary
A fantastic opportunity to join the team at this Electrical Wholesalers in Dorset DT1. The candidate will start in the warehouse and move to the trade counter serving customers and then onto the sales office. We are looking for a candidate who wants to progress in the business and make a career.
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Training course
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Trade supplier (level 2)
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Hours
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Monday - Friday, 8.00am - 5.00pm with 1 hour lunch.
40 hours a week
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Possible start date
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Thursday 10 October
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and
work alongside experienced staff.
What you’ll do at work
As a Trade Supplier Apprentice, you will be working in all aspects of the business from stock control, customer service and sales. This is a fantastic opportunity for someone like you to start your career in the Electrical Wholesale sector.
We are looking for a highly motivated apprentice to join our busy branch.
After full training, responsibilities will include:
- Managing stock in and out
- Picking and packing customer orders
- Liaising with customers on the trade counter
- Store transfers & stock control
- Completing the sales paperwork in the office
- Raising quotations
- Taking payments
- Sales calls to customers/suppliers
- Processing orders on the computer system
- Answering customer enquires
Where you’ll work
Unit B5
Marabout Industrial Estate
Dorchester
DT1 1YA
Training
An apprenticeship includes regular training with a college or
other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
LEARNING SKILLS PARTNERSHIP LTD
Your training course
Trade supplier (level 2)
Equal to GCSE
Course contents
Knowledge and understanding of the organisation’s: communicating confidently to internal and external customers about the company and how it operates
Knowledge and understanding of the organisation’s: identifying and communicating with the relevant person if a threat or risk to the business is identified
specialist trade customer profile of the business: using appropriate techniques and forms of communication to put customers at ease and gain their trust.
specialist trade customer profile of the business: delivering customer service that exceeds customer expectations
specialist trade customer profile of the business: identifying customer requirements and referring them onwards in an appropriate manner
trade counter and telesales services: assisting customers in exploring product ranges and alternative and complementary products and services, based on the fundamental underpinning product knowledge
trade counter and telesales services: identifying the customers’ requirements, matching them to the trade supplier’s products and services
trade counter and telesales services: delivering accurate product information, to enable the customer to make a decision on products and services and know how to access the detailed technical specification of a product when required.
trade counter and telesales services: securing a trade sale using appropriate selling techniques, both face to face and on the telephone, and methods to complete the transaction.
trade counter and telesales services: applying basic merchandising techniques used within the business.
trade counter and telesales services: applying the key principles of selling in a trade supplier environment, using a variety of methods, which may include unique selling points, upselling, and link selling to secure and complete sales transactions.
trade counter and telesales services: communicating with customers using various methods and systems appropriate to the situation
trade counter and telesales services: applying the key principles of administration and working practices to accurately prepare, store, communicate and process businesses documentation.
trade counter and telesales services: processing information, to the key standards of data protection, security and intellectual property rights.
key principles of warehousing and stock control: processing and recording the receipt, storage, assembly and despatch of goods.
key principles of warehousing and stock control: receiving stock, despatching customer orders and processing returns in line with company processes.
key principles of warehousing and stock control: loading /unloading of supplier and contractor vehicles
technologies that are appropriate to the role: using technology appropriately and efficiently in line with business policy, e.g. PoS (point of sale) machines, PCs
technologies that are appropriate to the role: demonstrating the use of various technologies, e.g. bespoke/in house or off the shelf software packages to others.
legislative responsibilities relating to the business, products and/or services being sold: complying with legal requirements to minimise risk and build customer confidence.
legislative responsibilities relating to the business, products and/or services being sold: minimising disruption to the business and maintaining the safety and security of people at all time
legislative responsibilities relating to the business, products and/or services being sold: taking appropriate action if a breach of H&S regulations is identified.
personal responsibilities and performance contribute to the success of the team and the business: building two-way trust and contribute to working within a team
personal responsibilities and performance contribute to the success of the team and the business: collaborating with colleagues to resolve problems.
personal responsibilities and performance contribute to the success of the team and the business: managing personal performance by completing tasks to agreed standards and timescales and by taking action to resolve problems and communicating issues beyond own level of competence.
personal responsibilities and performance contribute to the success of the team and the business: demonstrating effective time management through planning and prioritising own workload.
personal responsibilities and performance contribute to the success of the team and the business: identifying own strengths, weaknesses and development needs.
Your training plan
- As an apprentice you will complete a Trade Supplier Level 2 qualification with a national training provider
- Your apprenticeship training will focus on your job, is completed at the workplace and you will be allocated a tutor and a study session in your working week
Components of the Trade Supplier Level 2 Apprenticeship:
- Competence/Knowledge based qualification
- Functional Skills - maths and English (if required)
- End Point Assessment - Final Knowledge Test, Observation and Discussion
Requirements
Essential qualifications
GCSE or equivalent in:
- English (grade 4-9 / *A-C)
- Maths (grade 4-9 / *A-C)
Let the company know about other relevant qualifications and industry experience you have. They can
adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Number skills
- Physical fitness
- Timekeeping
- Eager to gain a qualification
Other requirements
Please ensure that you have looked at the location of the apprenticeship and worked out the travel.
You will also need to ensure that all GSCE grades are listed.
About this company
EDA learning and development will employ you on behalf of this employer.
We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.
After this apprenticeship
- Excellent opportunity for the right person upon successful completion of the apprenticeship
Ask a question
The contact for this apprenticeship is:
EDA LEARNING AND DEVELOPMENT LIMITED
Louise Sugars
Louise@edarecruitment.co.uk
07721239906
The reference code for this apprenticeship is
VAC1000251897.
Apply now
Closes in 6 days (Wednesday 25 September at 11:59pm)
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