Sales Executive Apprentice

PARAGON TRAINING (UK) LTD

Luton, LU1 1HS

Closes in 7 days (Friday 27 September at 11:59pm)

Posted on 15 May 2024

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Summary

A fantastic opportunity has become available to work within a busy office environment. The apprentice will play a key role in ensuring the business meet its key goals and targets.

Annual wage
Competitive

Minimum wage rates (opens in new tab)

We are willing to be flexible with the wage offered and there is no upper limit on the starting salary we are willing to offer for a candidate with suitable experience and potential.

Training course
Sales executive (level 4)
Hours
Monday - Friday, 9.00am - 5.00pm

36 hours a week

Possible start date

Friday 1 November

Duration

1 Year 6 Months

Positions available

2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Answering phones to customers and dealing with queries
  • Outgoing sales calls
  • Customer Engagement
  • Updating CRM with customer contact
  • Understanding of the organisations product
  • Generating new business
  • Cold Calling

Where you’ll work

Suite 8

Crystal House

New Bedford Road

Luton

LU1 1HS

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

JC TRAINING & CONSULTANCY LTD

Your training course

Sales executive (level 4)

Equal to higher national certificate (HNC)

Course contents
  • Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
  • Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
  • Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
  • Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
  • Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
  • Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
  • Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
  • Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
  • Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
  • Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
  • Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

    • Your training plan

    • Sales Executive Level 4 Apprenticeship Standard
    • Studying over 18 months
    • Training delivered by specialised Tutors and Guest Speakers
    • Sessions delivered face to face and remotely over Microsoft Teams
    • Will gain a wealth of knowledge, skills and behaviours
    • Training delivered monthly or more regularly is required

    Requirements

    Desirable qualifications

    GCSE or equivalent in:

    • English (grade 4-9)
    • Maths (grade 4-9)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Time keeping skills

    About this company

    Paragon Training has the largest library of safety training video! If you have been searching for the missing piece of your training course, we will have just that! If you are not sure what you are searching for, then our experienced team is waiting to help you find the video that will suit your requirements. We will help you achieve full compliance with H&S regulations, for minimal effort and expense.

    http://www.paragon-training.com/ (opens in new tab)

    After this apprenticeship

    • Upon successful completion of the apprenticeship, we aim to employ the apprentice as a permanent member of staff
    • Opportunities will be provided to further develop your professional career within the company

    Ask a question

    The contact for this apprenticeship is:

    JC TRAINING & CONSULTANCY LTD

    Kaley Casson

    kaley@jctrainingandconsultancy.co.uk

    +447956494680

    The reference code for this apprenticeship is VAC1000251344.

    Apply now

    Closes in 7 days (Friday 27 September at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.