Data Protection & Information Governance Apprentice (Starting Salary - £19,000) – Find an apprenticeship

Summary

We are looking for someone with a passion for data and privacy who wants to build a career in data protection and information assurance. You will be a team player, have a strong work ethic and take pride in you work, as what we do has a real impact on our colleagues and customers. You will rotate across the DPO team (Sheffield and London).

Wage

£19,000 a year

Check minimum wage rates (opens in new tab)

Training course

Data protection and information governance practitioner (level 4)

Hours

(Hybrid Working)

37 hours 30 minutes a week

Start date

Monday 5 May 2025

Duration

1 year 7 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Do you have a passion for data and privacy? Do you want to build a career in data protection and information assurance. Do you thrive on new challenges and have the drive and determination to deliver a first-class service for colleagues, customers, and stakeholder? Do you want to earn while you learn with a competitive starting salary?

We have an exciting opportunity to join our Privacy team through our Privacy Apprenticeship Programme. Royal Mail are partnering with Damar Training to start Monday 5th May 2025.

Now is a fantastic time to join Royal Mail. Royal Mail is on an exciting digital transformation journey, working to reinvent itself for future generations through innovation, and data is at the heart of what we do.

About the role

As a Privacy Apprentice you will join the Privacy function and gain experience across the full portfolio of activities. The apprenticeship program provides unique exposure and is designed to provide deep insight into the Data Privacy Office function to gain the skills, knowledge, and experience to kickstart a successful career in Data Protection.
During the 24-month scheme you will gain experience across the 3 arms of the team:

1. Privacy Assessments and Information Rights and Governance,
2. Governance, Risk, Compliance and Culture,
3. Privacy Assurance Management Programs and Partnerships

Please note, this is initially a 24 Month FTC within Royal Mail.

What you will do:

Logistical support to the Privacy Partners in developing and managing relationships with stakeholders across all parts of the Business to ensure that data protection is embedded within Business strategy and the DPO has oversight of key changes impacting Royal Mail’s data protection risk, ensuring high quality inputs and outputs are captured and monitored.
Co-ordination and logistical management of the Privacy Management Program, including organising meetings/workshops and drafting presentations with key stakeholders, championing information security, governance and compliance best practices across the Business providing additional support where required.
Supporting the DPO functions to deliver excellent privacy services for customers and colleagues, including handling of information rights requests, responding to data protection enquiries from internal colleagues, customers, or stakeholders.
Support the IRGT team in their management, investigation and remediation of data incidents reporting to the Data Protection Office
Support the DPO team in developing a centre of excellence (CoE) for stakeholders to access up to date, relevant privacy information, our policies, and processes.
Work with the team to create tailored training for our people, using creativity and innovation to ensure our messages are little, often, and memorable, and embedded within the culture of Royal Mail.

Does this sound like the right opportunity for you to build your skills and make a difference?

Extra Benefits

Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
Supportive and generous company sick pay
Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
*Available only to perm employees

Where you’ll work

Pond Street
Sheffield
South Yorkshire
S98 6HR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

DAMAR LIMITED

Your training course

Data protection and information governance practitioner (level 4)

Equal to higher national certificate (HNC)

Course contents

Use IT systems to manage, share and store information in accordance with data protection requirements and organisation policies.
Communicate complex subjects in simple terms through different media (such as face to face meetings, emails, reports and presentations) to enable key stakeholders to understand what is required.
Prepare documentation and materials for review and ratification.
Working at times under time pressure, prioritising their workloads in order to raise and resolve areas of concern such as individual rights, breach management, FOI requests and information sharing.
Being able to accept and deal with changing priorities related to both their own work and to the organisation, showing the flexibility to maintain high standards in a changing environment.
Undertake data collection, data analysis, data presentation and date storage such as data incidents.
Interpret regulation and legislation, share best practice and advise stakeholders on its application.
Identify organisation needs and how these are applied to enquiries.
Interpret and apply sector guidance appropriately.
Undertake investigations and interviews in order to assess a data breach.
Gather, analyse, use and share data to inform risk assessment and make judgements on actions to take.
Make decisions on data protection and information governance issues raised and ensure that any areas of concern are escalated to the stakeholders.
Provide day to day support, specialist advice, guidance and training across the organisation and external stakeholders for all matters regarding information governance and data protection.
Identify potential data solutions and evidence the way in which they could improve data management.
Use IT systems to manage, share and store information in accordance with data protection requirements and organisation policies.
Communicate complex subjects in simple terms through different media (such as face to face meetings, emails, reports and presentations) to enable key stakeholders to understand what is required.
Prepare documentation and materials for review and ratification.
Working at times under time pressure, prioritising their workloads in order to raise and resolve areas of concern such as individual rights, breach management, FOI requests and information sharing.
Being able to accept and deal with changing priorities related to both their own work and to the organisation, showing the flexibility to maintain high standards in a changing environment.
Undertake data collection, data analysis, data presentation and date storage such as data incidents.
Interpret regulation and legislation, share best practice and advise stakeholders on its application.
Identify organisation needs and how these are applied to enquiries.
Interpret and apply sector guidance appropriately.
Undertake investigations and interviews in order to assess a data breach.
Gather, analyse, use and share data to inform risk assessment and make judgements on actions to take.
Make decisions on data protection and information governance issues raised and ensure that any areas of concern are escalated to the stakeholders.
Provide day to day support, specialist advice, guidance and training across the organisation and external stakeholders for all matters regarding information governance and data protection.
Identify potential data solutions and evidence the way in which they could improve data management.

Your training plan

Data Protection and Information Governance Level 4 apprenticeship standard.

During the 24-month scheme you will gain experience across the 3 arms of the team:

1. Privacy Assessments and Information Rights and Governance
2. Governance, Risk, Compliance and Culture
3. Privacy Assurance Management Programs and Partnerships

Training schedule has yet to be agreed. Details will be made available at a later date.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 9-4/A*-C or above)
Maths (grade 9-4/A*-C or above)

A Level or equivalent in:

3 x A Levels (grade A*-C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Logical
Team working

Other requirements

The next stage of the selection process will be online tests followed by a face-to-face assessment consisting of competency based and role specific questions. We plan to hold interviews at Royal Mail , Pond Street, Sheffield, S98 6HR. Candidates who pass the assessment will be invited to a final interview. Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people. We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you. Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

About this company

At Royal Mail we value our people and we want our people to be proud to work for our businesses. We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs. An operation of this size needs a strong support network, and the HR, Legal, Finance, IT, Risk & Governance, Customer Experience, Sales & Marketing departments are all integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations. Royal Mail is a forward thinking, innovative organisation, that is also committed to reducing emissions and improving air quality in our communities. This includes investing in technologies such as electric vehicles, drones, alternative fuel trucks and energy improvements to our estate. For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

https://jobs.royalmailgroup.com/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

At Royal Mail we value our people and we want our people to be proud to work for our businesses.

We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs.

An operation of this size needs a strong support network, and the HR, Legal, Finance, IT, Risk & Governance, Customer Experience, Sales & Marketing departments are all integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.

Royal Mail is a forward thinking, innovative organisation, that is also committed to reducing emissions and improving air quality in our communities. This includes investing in technologies such as electric vehicles, drones, alternative fuel trucks and energy improvements to our estate.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Ask a question

The contact for this apprenticeship is:

DAMAR LIMITED

Kemi Holloway

kemi.holloway@royalmail.com

The reference code for this apprenticeship is VAC1000312181.

Apply now

Closes in 8 days (Wednesday 9 April 2025)

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Data Protection & Information Governance Apprentice (Starting Salary - £19,000)

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